👋🏼 I am Gaurang, a multidisclipinary Product Designer with over 5 years of experience spread across eCommerce and Marketplace domains. Most recently, I worked on the Customer Growth team at Thumbtack, and on the Navigation and Personalization teams at Victoria's Secret.
I enjoy breaking down complex problems to create simple and thoughtful experiences that solve customer problems and fulfill business needs. I am skilled at designing 0 to 1 products, defining vision and strategy, building alignment with product and engineering partners and using data to design a holistic user experience. I believe in involving my cross-functional partners early and often, and I thrive in collaborative environments.
I am looking for a new opportunity in Seattle, WA (or US remote) where I can collaborate with and learn from other talented humans to create a meaningful impact. Want to discuss an opportunity or just have a chat? Reach out to me on Twitter or send an email to [email protected]!
Feb 2021–Dec 2022
Designed customer-facing experiences across web and native platforms focused on improving customer acquisition, activation, and retention to drive high margin growth. Conceptualized and designed a Customer Referrals in-product experience from scratch, optimized app cross-sells and devised a strategy to improve customer lifecycle communication.
Oct 2018-Feb 2021
Designed multi-channel personalization experience for customers. Previously led design efforts to improve sitewide navigation, product discovery and way-finding experience.
June 2018-Oct 2018
Conceptualized and designed core functionalities of the app. Check out our Product Hunt launch
May 2017-August 2017
Redesigned the Security Checkup feature to improve users’ trust in the feature. Read about it here
August 2016-April 2018
August 2012-June 2016